Privacy Policy for Data Protection and Processing
1. Terminologies and Definitions
In this document, the following expressions will have the meaning presented:
“Loja das Mudanças” – refers to the company that owns the website, i.e., the company Loja das Mudanças, with facilities located at Rua Dom Dinis 86 2560-150 Ponte do Rol – Torres Vedras, email: info@lojadasmudancas.com , as a legal person that determines the purposes and means of processing personal data.
“Personal Data Holder” – refers to any person, customer or mere visitor to the website https://lojadasmudancas.com, which accesses it.
“RGPD” – means General Personal Data Protection Regulation.
“Site” – refers to the website https://lojadasmudancas.com.
“Personal Data” – refers to information relating to an identified or identifiable natural person; An identifiable natural person is considered to be a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, electronic identifiers or one or more specific elements of the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
“Third Parties” – refers to any natural or legal person, public authority, service or body that is not the data subject, the Loja das Mudanças, the subcontractor and the persons who, under the direct authority of the Loja das Mudanças or the subcontractor, are authorized to process personal data.
“Cookies” – refer to small text files sent to your computer or mobile device when you visit websites. Cookies help websites store and retrieve information about your browsing habits in order to personalize browsing according to your preferences.
2. Presentation
Through this document the Loja das Mudanças, aims to provide useful and updated information about the services provided, as well as facilitating contact between it and its potential clients. The services and content described on this website are made available by Loja das Mudanças, which reserves the right to update or modify its Privacy Policy at any time, in order to adapt it to possible legislative changes.
3. Commitment
The Loja das Mudanças respects the privacy and rights of users, committing to carry out the collection and other categories of data processing in accordance with the RPGD, specifically under the terms contained in the Clauses mentioned below.
4. Consent
Browsing the website implies acceptance of the terms and conditions expressed in this Privacy Policy, consenting to the processing of your personal data. The personal data subject to processing are: Name | Last name | Telephone/Tlm | Email | Date | Collection Address | Type of Collection Address | Delivery Address | Delivery Address Type | Turnkey Service | List of Furniture / Kitchen / Living Room / Bedrooms / Other Divisions | Additional Requests | How you met us. The consent in question must be provided by choosing the option “I have read and accept the Privacy Policy” at the end of the forms. The consent given in this act and for the purposes specified below may be withdrawn, at your request, as the data subject.
5. Processing of Personal Data
The Loja das Mudanças and the Subcontractor respect the user's rights provided for in the GDPR, namely the right of access, rectification, limitation and any personal data that you have provided and that concern you. On the other hand, the holder of the personal data provided may also oppose the processing of their data, as well as request their portability to another data controller, whenever this is technically possible. In order to exercise the rights referred to above, the holder of personal data must fill out the form contained on this website, in the area provided for this purpose under the name “Modification of Consent”, choosing the most appropriate option for their situation. Considering the impossibility of establishing a fixed period for the duration of the retention of personal data, the Loja das Mudanças will keep them for the minimum period necessary for their processing, taking into account the purpose of their collection. Personal data will be kept beyond the period mentioned above, in order to comply with legal obligations, namely tax obligations. If you consider that there is any violation of the GDPR regarding the processing of your personal data, the data holder may lodge a complaint with the supervisory authority, i.e., with the National Data Protection Commission. When making requests regarding the modification or access to your personal data, the Holder must prove their identity.
6. Purpose of Personal Data Processing
The personal data provided by the User is intended for normal communication with website visitors and potential Customers of the Loja das Mudanças, and with the consent provided, the holder of personal data will allow their processing for the following purposes: Preparation of requested quotes. Provision of other information requested by the User. If the holder of personal data actually intends for the services to be provided by the Loja das Mudanças, this same data will be used to carry out the respective contractual procedures, as well as the corresponding invoicing.
7. Personal Data Collection Method
The processing of personal data begins with the collection of the same through forms on the website, and the same is subsequently used, using the personal data minimally necessary for the legitimate interests of the Loja das Mudanças, i.e., for the eventual conclusion of contracts with its Customers and for the satisfaction of requests for information presented by them.
7.1 Forms
The site offers two different form models. Personal data entered in the forms are not stored on the website, but are sent in the form of an email to the Loja das Mudanças. The subsequent processing of personal data, namely its registration and subsequent use for the purposes referred to above, is carried out in a confidential and secure manner, by employees authorized by the Loja das Mudanças. The data in question is not transmitted to third parties, with the exception of those required by public authorities in the context of compliance with legal obligations inherent to the activity carried out.
7.2 Third-party services
In order to improve the website visitor's experience, the Subcontractor has configured third-party tools that use cookies, under the terms specified below. With regard to internal third-party services in use on the website, they are provided through “Cpanel”, which is an internal control software for website hosting, which collects and records in its logs, with pseudonymized personal data , collected by this software does not allow us to uniquely identify the user in a direct way. IP address, Access time, Operating system, Pages visited, Internet browser, Device used.
7.3 The external third party services used are:
Google Analytics, software provided by Google that allows the visualization of quantitative metrics related to website visit statistics. Google Maps, used to view an interactive location map. In relation to external third party services in use, which use cookies, it is important to inform that the user can configure their browser to refuse cookies, however in this case, the website or parts thereof may not function correctly.
8. Security of Personal Data Processing
The subcontractor has implemented the necessary precautions to protect access to its servers, where users' personal data is stored. The communication established between the user and the server where the website and the users' personal data are hosted is carried out through a connection via an HTTPS certificate. The website is consulted, analyzed and updated regularly by the Subcontractor to fill any security gaps. However, it is only an obligation of means, and it is not possible to guarantee the result one hundred percent, as there are currently no infallible instruments or techniques, with which users can be offered absolute guarantees in this area. Loja das Changes or the Subcontractor cannot be held responsible for the protection of data that flows from the user's computers to the Site. In order to increase the level of protection of personal data processed, Loja das Changes and the Subcontractor use highly secure passwords to access servers, data and databases. Only employees under the direct authority of the Loja das Mudanças or the Subcontractor have these access keys.
9. Hypertext Links
Loja das Mudanças cannot be held responsible for the practices carried out by the general conditions of use of other Internet sites to which the user will have access through links present on the Site, or integrated into an encapsulation device. It is strongly recommended that the user is sure of the general conditions of use of all websites visited and that they contact their operator, host or owner directly in case of difficulties. Likewise, in the case of accessing the website via a link on another website, Loja das Changes is not bound by the general terms and conditions of use of said third party website.
10. Intellectual Property
The structure of the Site, as well as the texts, graphics, images, photographs, sounds, videos and computer applications that comprise it, are the exclusive property of Loja das Changes and are protected as such by the laws in force regarding intellectual property. Any representation, reproduction, adaptation or partial or total use of the contents, brands and services offered by the Website, by any means, without the express prior written permission of Loja das Mudanças is strictly prohibited and may result in an offense punishable by law. Access to the Site does not constitute recognition of a right and, in general, does not confer any intellectual property rights relating to any element of the Site, which remain the exclusive property of Loja das Mudanças.
11. Applicable Law
The general conditions are governed by current Portuguese legislation, in particular by the GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, hereinafter “GDPR”).
Contact Us
If you have any questions about this Privacy and Personal Data Protection Policy or if you wish to exercise any of your rights referred to above, please contact us: Loja das Mudanças – Rua Dom Dinis 86, 2560-150 Ponte do Rol – Torres Vedras Phone: +351-261-404-156 Email: info@lojadasmudancas.com